At Tile Showcase, we offer the latest styles and finest quality products from the world’s leading manufacturers, along with expert Design Consultants who are passionate about their craft. They are not only here to help you select the tile for your project; they understand every aspect of the design and construction process, and will work with you and your contractor to ensure your project is everything you dream it can be.
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When you meet with your Consultant, please bring your home plans or pictures with measurements of the areas to be tiled. We find that it’s helpful to bring magazine clippings or ideas from Pinterest or Houzz that you’re interested in, so your consultant can better understand and share your concept and vision. Cabinet, countertop, paint and carpet samples will further help coordinate your tile or stone with all your interior finishes. Your consultant will then work within your budget so that he or she can provide you with the best choices and options to achieve your design goals.
Tiles come in many different materials and styles, and have different durability’s for use in specific applications, like kitchens, bathrooms, and high traffic areas. Your consultant will help you in choosing the right tile for the specific applications in your project’s design.
When available, we’ll gladly loan you samples to view your tile choices in your own space. We do ask for a refundable deposit and request that samples be kept no longer than one week. In the case of our showroom sample boards, to be respectful of other customers, we ask that you return them within 24 hours.
Once you and your Design Consultant have developed your plan, a formal selection sheet will be completed that clearly outlines your tile selections and design ideas. Please be sure to carefully review your choices; our products come from many parts of the world, and most, if not all of our manufacturers have strict return policies. We want to make certain that you are 100% confident and satisfied with your selections.
It’s a best practice to order enough tile from one lot to complete the job, as shade lots in the tile can differ from one lot to the next. It’s also important to order extra tile for cutting and waste, and to have extras for future repairs. We are happy assist you in estimating quantities, but cannot be responsible for the quantities ordered, as it is the contractor’s final decision as to how much tile will be needed.
Ordering and checking the tile order well before the installation date is another best practice. This will allow enough time to correct any problems that may surface.
Remember that shade lots of tile can occasionally vary from batch to batch and from samples. It’s a good idea to have the contractor do a dry layout prior to installation, making sure to blend tiles from several boxes at a time. Careful selection and planning is the key to a successful design and project. We unfortunately cannot consider any claims after installation, and Natural Stone, Glass, Special Order and Sale items cannot be returned.
We welcome you to the Tile Showcase family, and look forward to working with you on your next design project!