I just received a delivery at my new house project in Lincoln. I feel the need to report on the behavior of your driver, Bill Swanton (sp?). There was a prior delivery that made it impossible for him to bring my pallet of tile into the garage. He analyzed a number of possible scenarios to accommodate the placement of the pallet of tile. In all such permutations, he was respectful of the new construction, mindful of our ultimate access to the material, and knowledgeable about the safety aspects of his work. He ultimately unloaded the material manually in order to protect it from the elements. At all times, he acted professionally and with with great diligence. In a world filled with workers and delivery personnel who simply don't care, he is breath of fresh air. He was the final individual in the supply chain of Tile Showcase. All of his fellow Tile Showcase team members displayed similar professionalism in their work. They made the whole purchasing process easy.
Christine was very helpful. We did not feel rushed. She listened and gave us good options to consider.
Lauren is amazing !!! So professional, very helpful and kind. She helped me finalize my decisions for my client. I look forward to working with her in the future. You are very lucky to have her.
It has been a 5 star experience working with Rene, for this project and in the past. She is very knowledgeable and friendly and she has a keen eye for coordinating styles and colors of tile. We recommend her highly!
Alba was amazing-prompt in replies, very knowledgeable, great design sense, wonderful demeanors and how much she comes about customers really shows. Would recommend Tile Showcase to anyone based on my experience with Alba.
I called numerous tile places in the Cambridge/Arlington/Watertown area with a difficult tile problem. While everyone was very nice, it was Joe at Tile Showcase who really listened to my problem, helped me trouble shoot, and figured out a way to solve it! I can't be happier. He was patient, helpful, and had a lot of good ideas. He solved my tile problem and I love the tile we selected. Tile Showcase will be the first place I go for tile from here on out! Thank you again, Joe!
On our second bathroom remodel, and we couldn’t have done it without Rene’ and Tile Showcase! The selection is vast, and Rene’ is knowledgeable and supportive. Her eye for design, color and style was just what we needed to make great tile selections. She always made time for us - even on a busy Saturday - when we popped in for a question or consult.